📝 Job Description
Our project needs a helpful person to handle support tickets on Discord. When users have a problem they open a ticket and you will be the first person to help them. You need to read their issues carefully and provide the correct solution. Most problems are about how to connect a wallet or how to claim rewards. You will be given a list of answers to use. You need to be patient because some users might be frustrated. Your goal is to close tickets with a happy customer rating.
🛠️ Key Requirements
You must be organized and good at solving problems. Previous experience with Discord ticket bots is helpful but we can teach you. You need a stable internet connection and a laptop to work efficiently.
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About Company
Secure Wallet Tech is a software company making crypto storage easy for everyone. We value customer satisfaction above everything else in our business.
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